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case study Technology / Software Industry

HackerOne Transforms Secure Coding Training Into a Developer‑Led Culture

How a compliance‑driven program became a visible, energizing part of engineering life — powered by Security Journey.
Region
North America
Users
100
Company Size
Mid-Size
Industry
Cybersecurity / Software Technology
Compliance
SOC 2, ISO 27001, PCI
01 · The Company

Security was the product. Training had to live up to it.

HackerOne is built on security — which meant its internal expectations for secure coding education were higher than simple compliance. Although the company had a training program in place, engagement lagged. Developers completed modules, but learning felt disconnected from real engineering work.

By partnering with Security Journey, HackerOne reframed training from a requirement into a visible, energizing part of engineering culture. The program now scales across ~100 engineers and anchors onboarding, team identity, and continuous learning.
02 · The Challenge

Compliant on paper. Disconnected in practice.

Training technically met compliance requirements — but it wasn't driving real learning. Notifications triggered activity, but also frustration, and engineers became better at “managing the system” than learning from it.

HackerOne needed a program that strengthened skills, not just satisfied checkboxes.
training-audit --org hackerone
compliancemet
engagementinconsistent
notificationsfrustration
link to daily worklow
03 · The Solution

Engagement, not enforcement.

Reframing security education. Instead of increasing pressure, HackerOne shifted the philosophy: focus on engagement, not enforcement; make learning visible, social, and meaningful; measure returning learners, not just completions; build a developer‑centered experience.

Structured foundations. Security Journey provided foundational paths across web security, API security, and AI/LLM security, creating a shared starting point for ~100 engineers.

The breakthrough: visibility. Using Security Journey's API, HackerOne built a Slack workflow that announced training completions. Progress became public, engineers congratulated each other, participation became social — even competitive — and training became part of team identity.

I didn't just get a platform. I got a partner who helped me make this work.

Martzen Haagsma, Security Engineer, HackerOne
04 · The Results

A culture shift, not just a training program.

HackerOne saw clear, observable changes:

  • Participation became steady instead of deadline‑driven

  • Previously disengaged engineers returned to the platform

  • Managers supported learning time more easily

  • Security conversations increased across channels

  • Training became part of onboarding and engineering culture

training-audit --org hackerone --after
participationsteady
returning learnersup
security conversationsup
onboardingincluded
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