Instant In-Platform Support Chat
Admins and learners are able to contact Customer Support through their in-platform chat. Receive a response within 30 seconds on average.
Hands-On Lesson Guidance
Students can consult with security experts for hands-on lessons, achieving a 98% customer satisfaction rate with live chat support.
Odyssey Collaboration Group
Collaborate with program admins and security peers to exchange best practices, industry trends, and administrative tips.
Customer Success Managers
Each customer is assigned a Customer Success Manager to assist with setting up, managing, and optimizing their security training.
Need Immediate Assistance?
You can access our Knowledge Base or contact our Support Team at support@securityjourney.com.
Your Journey to Success
Customer Success Managers Here for You
Every Security Journey customer is assigned a dedicated Customer Success Manager who will guide them throughout their journey.
From implementation and learner management to lesson assignments and reporting, you are not alone. Your Customer Success Manager will be available to answer your questions, share best practices, and ensure that your organization stays on the right track.